Frequently Asked Questions
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How do I get started?
Book a Demo with our team and learn more about the opportunities Ispirer toolkit offers.
How many Free plans can I get?
You can receive up to two Free plans for a single database pair. If you need more to evaluate the tool, feel free to contact us - we’ll explore possible options based on your project. You can also purchase one of our paid plans for extended usage and volume allowances.
What is Production Support?
Ispirer Production Support includes technical assistance, implementation session, answers to any software-related questions, covers troubleshooting of GUI errors, parser errors, operational or installation errors, including licensing issues related to PC Fingerprint changes or mismatches, that limit the usability of the software.
Additionally, support addresses errors that cause the toolkit to crash or terminate abnormally, preventing the performance of all useful work. The support team also answers questions about using tools, such as user flow, usage instructions, and clarifications on ambiguities in guides.
What is Basic Support?
Ispirer provides Basic Support that includes solving problems with the installation and troubleshooting technical problems that can occure with the tool. If you need advanced support, and assistance on your database migration project, consider enterprise-grade plans that included Production Support.
How many users can be added to my plan?
The number of users is limited by the number of machines you can install the tool on. Plans range from a single machine to unlimited installations. Please refer to the machine limits outlined in our plan options or contact our support team for further assistance.
What is Measured Lines of Code?
By Measured Lines of Code we mean the sum of symbols in all lines divided by 33 symbols per line.
What happens if I exceed the number of lines of code available in my plan?
No worries. Contact our team, share the details of your case and we will find a custom solution for you.
How much does the migration service cost?
The price of a migration project depends on your migration direction, code volume, duration, and unique features of your code. To get an estimate of your project, contact our team for a personalized quote.
Can I get plan renewal?
Sure! Your account manager can help you with that any time.
How do I switch to a different plan?
Let us know what options you needs and we’ll help you choose the plan.
How is Online license different from Offline?
For Online license you need the internet connection. As easy as that.
Can I get an Offline license?
Sure! We have plans providing offline license. Check the options above or contact our team for details.
Can I buy a license for a longer period than indicated in the plan?
Yes, you can! The price will increase, but we’ll provide the best option for your specific project and needs.
Can I buy a license for a shorter period than indicated in the plan?
Yes, you can! But we do not recommend taking a license for less than the time specified in the plan. In any case, we will select the best option for you!
What does customization mean?
SQLWays works on the basis of thousands of built-in conversion rules. Customization means our experts can adapt these rules to your specific project needs - by creating new ones or fine-tuning existing ones.
This ensures your migration is not only more accurate and reliable but also significantly faster, with fewer manual corrections required. You can decide which improvements are needed on your own or collaborate with our specialists to identify them.
The ultimate goal of customization is to maximize the efficiency of automated migration. With tailored rules, projects often require far less time and effort - sometimes reduced by a factor of ten or more.
Can I get more customizations?
The number of customizations can be increased upon customer request or project complexity. Book a demo to discuss this option for your specific project.